Customer service

CUSTOMER SERVICE

We are only satisfied if you are satisfied. Should you have any comments relating to our service or a complaint about our products please let us know. We request you to notify us as soon as possible by email (info@used2b.nl) We will do our utmost to solve the problem as soon as possible, in mutual understanding. When notifying us, please also provide your email address and/ or telephone number, so we can contact you. We will ensure these matters are dealt with promptly.

You can also call us at: +31 30 2273 546

 

RETURN ADDRESS:

TWI/Magazijn Used2b

Schoterhoek 2

2441LD

Nieuwveen

The Netherlands

 

COMPLAINTS

We encourage you to notify us of complaints by sending an email to info@used2b.nl If this does not lead to a solution, it is possible to sign up for dispute mediation by WebwinkelKeur/ValuedShops. From February 15, 2016 it is possible for EU consumers to submit complaints using the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. When your complaint is not submitted elsewhere you are free to file your complaint using the EU platform. We do advice to submit your complaint first to us or by contacting WebwinkelKeur/ValuedShops.used2b.nL.

 

DISTRIBUTORS

We are looking for new distributors in Europe.

Please contact us, if you are interested:

info@used2b.nl

 

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