Customer service


We are only satisfied if you are satisfied. Should you have any comments relating to our service or a complaint about our products please let us know. We request you to notify us as soon as possible by email ([email protected]) We will do our utmost to solve the problem as soon as possible, in mutual understanding. When notifying us, please also provide your email address and/ or telephone number, so we can contact you. We will ensure these matters are dealt with promptly.

You can also call us at: +31 30 2273 546



TWI/Magazijn Used2b

Schoterhoek 2



The Netherlands



We encourage you to notify us of complaints by sending an email to [email protected] If this does not lead to a solution, it is possible to sign up for dispute mediation by WebwinkelKeur/ValuedShops. From February 15, 2016 it is possible for EU consumers to submit complaints using the ODR platform of the European Commission. This ODR platform can be found at When your complaint is not submitted elsewhere you are free to file your complaint using the EU platform. We do advice to submit your complaint first to us or by contacting WebwinkelKeur/ValuedShops.used2b.nL.



We are looking for new distributors in Europe.

Please contact us, if you are interested:

[email protected]


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