To initiate a Return or Exchange, please contact us through My account on www.used2b.nl
For all Returns and Exchanges please note the following guidelines:
- Customer is responsible for all shipping costs to return productUsed2b is not responsible for any missing packages or COD
- When shipping your return, please ensure you use a trackable carrier & request an insurance policy equal to the value of your return
- The cost of shipping product back will done at the customer’s expense.
- Send your parcel to: Vasco Fulfilment, Twijnstraweg 15-17, 2941 BW Lekkerkerk, The Netherlands
- All return and exchange requests must be received within 14 days of purchase.Proof of purchase may be required to validate a return or exchange
- Once your return is received, we neeed about 3-5 business days for processing and a few dayslater you will receive your refund.